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Store Policy

Customer Care

We’re always here to help you!

 

For any questions, bulk orders, or assistance, reach us via WhatsApp, email, or the contact form on our website.

 

Our team responds within 24 hours (Monday–Saturday).

 

For export and wholesale buyers, dedicated support is available for documentation, logistics, and product customization.

 

📩 Email: support@ammas.online

📞 WhatsApp: +91 91 88 520 881

Privacy & Safety

Your privacy is our priority.

We collect only essential information (name, contact, shipping details) required to process your order.

All transactions are secured with SSL encryption and handled through trusted payment gateways.

We never sell, share, or misuse customer data.

For export buyers, business details are used strictly for invoicing and regulatory documentation only.

Wholesale & Export Inquiries

We welcome wholesale and export collaborations worldwide.

 

MOQ varies by product type (Cashews, Oils, Spices, Snacks).

 

We offer custom branding, labeling, and packaging options for resellers and distributors.

 

Trade and CIF documentation (FSSAI, APEDA, Phytosanitary) is arranged as required.

Write to us for sample requests, price lists, and exclusive distributor terms.

 

📧 Exports: exports@ammas.online

Payment Methods

Payment Methods

We accept the following payment options:

Domestic: UPI, NEFT, Bank Transfer

 

Export: TT (Telegraphic Transfer), LC (Letter of Credit), Swift Transfer

 

Advance Policy: ₹20,000 advance for transport (if unpaid), balance within 2 days of LR copy

 

GST: All prices are exclusive of GST (usually 5%) unless mentioned otherwise.

 

All payments are acknowledged with official tax invoices from Amma’s Naturalz™.

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